Requirements¶
Lime Marketing application¶
All TRAML communication is sent via a Lime Marketing application.
Active SMS Module for Sending SMS¶
When sending SMS messages the SMS module in Lime Marketing has to be activated.
Lime CRM¶
-
On-premise: Lime CRM Server: 2021.1.523 (lime-crm 2.154) or later.
-
Cloud: Requires isolated application using lime-crm 2.154 or later. (It is available for Lime eSign in shared cloud)
On-premise requirements¶
limepkg-transactional-message-library communicates with the Lime Marketing API so make sure the Lime Server has access to Lime Marketing Cloud environment over https. (You should be able to open a browser and go to the Lime Marketing app on the Lime Server)
Using Custom Webhook Listener for TRAML events¶
If a custom webhook listener is used for traml events, the communication needs to be open both ways. 1. Make sure the Webclient is enabled. 2. The customer needs to set up a publicly available IP/hostname for us to use to connect to the on-premise Lime server. - The integration doesn't require a hostname - a IP address is enough. - The certificate for HTTPS does not have to been issued by a trusted CA but its recommended (self-signed certificates is supported).
- The customer IT needs to allow HTTPS traffic (port 443) from at least the newsletter environment through the firewall to the Lime server.
Source IP | Destination IP | Destination Port | Description |
---|---|---|---|
any or 84.19.149.64/27 | IP from step 2 | 443 | Rule to allow traffic via the publicly available IP to the Lime server from any or the Newsletter environment |
- Some on-premise solutions also have a reverse proxy solution in front of their servers which the IT need to configure as well to direct traffic through to the Lime Server.